Under General Data Protection Regulation (GDPR) personal data must be kept “no longer than is necessary for the purposes for which the personal data are processed”.
Consumer
Online accounts – If you have purchased online, our retention policy is to retain account information for up to two years after the last time the account was logged into and active. If you created an online account to manage online pet memorial(s), your account will remain active until such time the account is deleted by yourself, or if the service is withdrawn.
Vet
Under General Data Protection Regulation (GDPR) personal data must be kept “no longer than is necessary for the purposes for which the personal data are processed”. Our retention policy is to retain information for up to two years after the last time the online account was logged into and active.
For further information on GDPR please read our Privacy Policy
