Coronavirus Update: The well-being of our customers and colleagues is our top priority, so we are taking precautions to help protect your health. Find out more about our Coronavirus response and the temporary closure of our Crematorium’s Chapel and Gardens.

Customer Testimonials

Please read what some of our customers have to say below. If you would like to leave a testimonial for Whitley Brook Pet and Equine Crematorium please email us on:

enquiries@whitleybrook.com


"We can't thank you enough for the way you handled our pets recent cremation. Everything you did was quite simply perfect ! You handled it all with care and compassion. We love Pip very much and the original thought of leaving him behind with strangers frightened us. If we had but known at the time he was to be in the hands of such kind people it would not have worried us at all. Let me say once again; every bit of what you did for us could not have been done any better. Thank you all so very much." Alan and Susan Dunthorne


 "Just wanted to say a big THANK YOU for the professional and caring way you dealt with my lovely lady Alice. I was gutted when she had to be euthanised but your the way we were dealt with by your staff was brilliant. It certainly helped. I would recommend without hesitation".


"Would certainly use again.... quick service and very efficient".


"When our beloved pet family cat died, we didn’t know where to go. We found Whitley Brook on the internet and just took a chance and called in. The Chapel Rooms are lovely and peaceful. The staff left us alone for a while to say our goodbyes....they were very nice. Made the whole thing a bit easier for us. Thanks very much".


"Just wanted to thank you so very much for taking care of my furbaby...now angel Flynne . The scatter box is beautiful."


 “Thank you very much for your kindness and support. Very professional service. We are at comfort knowing that our beautiful boy Ozzy is now at rest. Well presented beautiful wooden casket engraved with his name, and delivered to our home very quickly. We need more people like you who care about our furry friends. Once again thank you so much! x”


 "Totally brilliant very caring and understanding, staff are excellent. They have taken care of my pets very well, guinea pigs, rabbits and my old dog."


 "Thank you very much for taking care of Spike our 15 year old cat. xxx"


 "Can we just say a big thank you for the dignity and care you took in looking after our beloved mare Duchess. The collection was done with professionalism, expertise and thought. Many thanks for your special service. We will personally send our recommendations of Whitley Brook to all our horse friends."


 "Thank you so much for your wonderful caring professional services at Whitley Brook and for taking care of Monty and returning him safely. When we removed the outer box, it warmed our hearts to see the beautiful wooden casket and there on top Monty`s name smartly and proudly engraved. The card you kindly enclosed brought more tears and the words went straight into our hearts."